Privacy Policy

Effective Date: 1st June 2026

Godlygifts (“we”, “our”, or “us”) operates the website https://godlygifts.org/ and the Godlygifts Android mobile app.

This Privacy Policy explains how we collect, use, store, and protect user information when users visit our website, use our Android app, create an account, place an order, contact us, or use our services.

1. Information We Collect

We may collect the following information:

- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- Order details
- Payment status and transaction reference
- Account login details
- Cart and wishlist information
- Customer support messages
- IP address
- Browser, device, operating system, and app usage information
- Cookies and session data

We collect this information when users register, log in, place an order, fill contact forms, browse products, make payments, or communicate with us.

2. How We Use Information

We use collected information for the following purposes:

- To create and manage user accounts
- To process and deliver orders
- To manage cart, checkout, billing, and shipping
- To send order confirmations, payment updates, shipping updates, and support communication
- To provide customer support
- To improve website and app performance
- To prevent fraud, spam, misuse, and unauthorized access
- To comply with legal, tax, accounting, and regulatory requirements

3. Payments

Godlygifts may use third-party payment gateways to process online payments. We do not store full card, UPI, net banking, or sensitive payment credentials on our servers.

Payment-related information may be processed directly by the payment gateway according to their own privacy and security practices.

4. Shipping and Delivery

To deliver orders, we may share required order and shipping information with courier, logistics, and delivery partners. This may include name, mobile number, shipping address, order value, product details, and delivery-related information.

5. Cookies and WebView App

Our website and Android app may use cookies, local storage, and session data to keep users logged in, maintain cart information, remember preferences, and improve the shopping experience.

The Godlygifts Android app loads our website through a secure WebView experience. The app may collect basic device, browser, network, and usage information required for app functionality, security, and troubleshooting.

6. Comments and Forms

If users leave comments or submit forms, we may collect the information shown in the form, along with IP address and browser user agent information to help detect spam and misuse.

7. Media Uploads

If users upload images or files through the website, they should avoid uploading images with embedded location data such as EXIF GPS data. Uploaded files may be processed only for the purpose for which they are submitted.

The Godlygifts Android app does not require broad access to the user’s photo or video library. If file upload is required, it is initiated by the user.

8. Analytics and Security

We may use analytics, server logs, firewall tools, spam detection tools, and security monitoring to understand usage, protect the platform, detect suspicious activity, and improve services.

This may include IP address, device information, browser information, pages visited, referral source, and activity timestamps.

9. Who We Share Data With

We do not sell user personal data.

We may share necessary information with trusted service providers only for business and operational purposes, such as:

- Payment gateway providers
- Courier and logistics partners
- Hosting and cloud infrastructure providers
- Email, SMS, or WhatsApp communication providers
- Website security, firewall, analytics, and spam protection tools
- Legal, tax, accounting, or regulatory authorities where required

These parties may process data only as needed to provide their respective services.

10. Data Retention

We retain user data only as long as necessary for business, legal, tax, accounting, security, and operational purposes.

Order records, invoices, payment references, and delivery details may be retained as required for compliance and business records. Users may request deletion of personal data where legally permitted.

11. User Rights

Users may request:

- Access to their personal data
- Correction of incorrect data
- Deletion of personal data, where legally allowed
- Account update or removal
- Information about how their data is used

Some data may be retained where required for legal, tax, accounting, fraud prevention, dispute resolution, or security purposes.

12. Data Security

We use reasonable technical and organizational safeguards to protect user information. These may include secure hosting, SSL encryption, firewall rules, access controls, monitoring, and other security measures.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Children’s Privacy

Godlygifts is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that personal data from a child has been collected, we will take appropriate steps to delete it.

14. Third-Party Links

Our website or app may contain links to third-party websites, payment gateways, courier tracking pages, or external services. We are not responsible for the privacy practices of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

16. Contact Us

For privacy-related questions, data requests, or support, users can contact us through:

Website: https://godlygifts.org/
Contact Page: https://godlygifts.org/home/contact-us

Email:  godlygifts [at] bkmail.org